Clarity before velocity
Define the outcome, decision, owner, evidence, and acceptable risk.
About
My career did not start in software. It started where decisions become operations.
That path—from leading 200+ people, to founding-product work, to Fortune 500 insurance platforms—shaped how I think about adoption, operating constraints, and measurable outcomes.
The throughline
From chaos into clarity—then into a product people can operate.
I am most useful when the problem crosses business rules, customer experience, data, technology, compliance, and teams with different incentives. I create a shared model of the problem, make decisions and ownership visible, and stay with the work through UAT, launch, and learning.
View resumeCareer journey
Operating range built one environment at a time.
- Operations leadership
Customer behavior and execution at scale
Led more than 200 people across a roughly $20M multi-unit restaurant business. Scaled UberEATS from one store to 14, contributing to 15% area sales growth to $20M annually.
- Founding product
Zero-to-one under real uncertainty
Led product discovery and delivery for a first-responder IoT dashboard, secured $1.5M, and learned directly from field tests, technical conflict, and failure recovery.
- Enterprise platforms
Regulated workflows and partner distribution
Modernized Mutual of Omaha workflows and led Travelex/Costco product execution across partner requirements, APIs, insurance rules, UAT, and operations.
- AI-enabled execution
Product judgment with a faster build loop
Use AI to accelerate research, requirements, evaluation, prototyping, frontend and backend implementation, testing, and deployment preparation.
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